tag:blogger.com,1999:blog-7879483355240373611.post5361615967481538713..comments2024-01-25T06:57:01.312+08:00Comments on KyusiReader: Nothing beats excellent customer servicePeter S.http://www.blogger.com/profile/17363239232633174946noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-7879483355240373611.post-27976460557826826312012-03-02T01:50:42.593+08:002012-03-02T01:50:42.593+08:00Hi, akashy.girl. That's my least favorite bran...Hi, akashy.girl. That's my least favorite branch as well. I had a weird experience over there last year, something about their inventory.Peter S.https://www.blogger.com/profile/17363239232633174946noreply@blogger.comtag:blogger.com,1999:blog-7879483355240373611.post-57167849182945011402012-03-01T20:18:11.877+08:002012-03-01T20:18:11.877+08:00hi, peter! i'm always happy to hear stories of...hi, peter! i'm always happy to hear stories of great customer service. that miles guy is a gem! <br />they sure could use more people like him in Fully Booked - Edsa Shangrila hotel. last Saturday, i was at that branch, my first time ever! and might be my last. <br /><br />allow me, Peter, to share this story... <br />first, the girl at the register rang up my purchases wrong. i bought these keyrings and after looking at the OR, i noticed that the price on the OR was lower compared to the price on the sticker. i made a comment, and it turned out that the 40% discount on the books i bought on sale, were applied to the key rings as well. so the girl had to void that transaction and ring it up again. i didn't complain because of course, i knew that it was the right thing to do. but i did not even hear a "sorry". and if i had not pointed out that mistake, guess who would pay? <br /><br />next mistake. My friend who also bought books, was surprised that his bag contained key rings. the same key rings i bought! this same salesgirl had put in my purchases with his. i guess i should be thankful that it was put in his bag and not in the bag of the other customers, or else i would have not gotten the items at all! again, did i hear an apology? tough luck!<br /><br />would it have been so much for her to apologize for the inconveniences i went through? minor as they were, it was irritating. and yet, i would have overlooked it had she shown a little bit of concern... <br /><br />sorry for the rant! just couldn't resist when i read your post. end of rant! :)akashy.girlhttps://www.blogger.com/profile/07684316226654496429noreply@blogger.comtag:blogger.com,1999:blog-7879483355240373611.post-9938668832586376822012-03-01T16:52:36.270+08:002012-03-01T16:52:36.270+08:00Hello, Iya! Thanks for sending the permalink of th...Hello, Iya! Thanks for sending the permalink of this post over at the Fully Booked FB page. Mwah!Peter S.https://www.blogger.com/profile/17363239232633174946noreply@blogger.comtag:blogger.com,1999:blog-7879483355240373611.post-89211069381811212432012-03-01T16:16:10.114+08:002012-03-01T16:16:10.114+08:00Yay, Peter!! I too am most impatient and very cust...Yay, Peter!! I too am most impatient and very customer service-oriented, having worked in that line for ages as an events planner and now a retailer! <br /><br />The people at Fully Booked are thrilled at your feedback. And I hope it inspires more front-line sales staff to follow Mr. Mission's example.Stepford Mumhttps://www.blogger.com/profile/10743519363331407619noreply@blogger.comtag:blogger.com,1999:blog-7879483355240373611.post-76540304889527347772012-03-01T02:23:39.837+08:002012-03-01T02:23:39.837+08:00@twentyse7en: I know, right? Very, very rare here....@twentyse7en: I know, right? Very, very rare here.<br /><br />@Jack: I will definitely look for that series! Thanks!Peter S.https://www.blogger.com/profile/17363239232633174946noreply@blogger.comtag:blogger.com,1999:blog-7879483355240373611.post-51875937952662576622012-03-01T01:26:25.396+08:002012-03-01T01:26:25.396+08:00Cherish this guy. I don't know what your stand...Cherish this guy. I don't know what your standards are in the Philippines; here in the States, people like this just don't exist any more.<br /><br />As to the book, I read it (and the rest) at 14, and enjoyed it very much. I remember lots of action, and science we knew was wrong even then. That isn't a deal breaker. I just spent 5 years tracking down and devouring the Drizzt series, classic fantasy about the friendship between an elf, a dwarf, a hobbit, and two humans.<br /><br />Notably, neither human is a modern man (woman) transplanted somehow from Earth. I have come to like that story device a lot less than I once did, but it you're into it, look into the Gor series by John Norman. The first six books are a rollicking great adventure story staring a transplanted human to Gor, or "counter-earth," undetectable because it is always on the exact opposite side of the sun. Something happened to him (Norman) after he wrote book six, because the twenty-odd books after that are an anti-feminist screed lecturing about the natural slave-status of women, and how they cannot be complete unless they're subservient to men, etc, to the exclusion of plot. The first six, though, wow...<br /><br />The first book is Tarnsman of Gor (1966). Still in print, I think, but easy to obtain in any case. Book 4, Nomads of Gor, is listed on my profile among my favorite books, but I defy anyone with any social compass at all to proceed beyond book 6 without an airsickness bag ready to hand.<br /><br />Fun post, my friend. Keep on keepin' on!Jack Tylerhttps://www.blogger.com/profile/14030471723776022615noreply@blogger.comtag:blogger.com,1999:blog-7879483355240373611.post-79494586962813050432012-03-01T00:18:46.943+08:002012-03-01T00:18:46.943+08:00I am such a stickler for good customer service, it...I am such a stickler for good customer service, it's so rare here. When I do find a place whose staff is helpful without being smothering, knowledgeable about what they sell, and overdelivers, I make sure to leave a big fat tip (even if it's a bookstore!).Anonymousnoreply@blogger.com